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How to level up….easily…

Riyadh 2010 (24)It’s 2230 hours somewhere in East Asia. The principal has finally gone to sleep and you have put her chief of staff to bed, as well as the two folks from the communications division that tagged along on the trip.  You’re in your room mulling over the schedule for the next day because the local branch of the company has made some changes to the schedule and the boss approved.  Satisfied that you have an understanding, you decide to get some sleep.  As you get ready for bed, you hear something going on outside the window, most likely down in the entryway. You think “Radio” but then realized they are not allowed in this country for foreign teams. Texting your partner, they indicate they are trying to get your local support on the phone.

Quickly running options, you say, “Get the cars around to the side checkpoint and call me back in 5 minutes.” Pulling on your polo and grabbing your small bugout bag the hotel phones rings. It’s the principal. She wants to know if your tracking all this. You calmingly state you are and that she needs to stay put, you’re coming to her. She asks about the staff. You say they should be in their rooms and she replies the last thing they told her was that they were going to the lobby bar for a nightcap. She wants you to organize everyone into her suite and hangs up the phone. As you’re moving you pick up the cell and call your #2 thinking, this detail just got a lot more complex…

What do you do? How would you plan? What contingencies are running through your mind? Are there any locals you can call? What’s my network like? Can we make it to our safe zone? Why did they go get a nightcap when you told them not to?

IPSB III

Understanding the experiences from incidents and trials others have had helps us plan our own details and future contingencies.  The aim of the International Protective Security Board (IPSB) is to spark these types of exchanges thru education and networking activities. Building a positive and deeply rich extended group of contacts is helpful. At times, I have needed everything from language support on a person of interest who popped up (long story) to suddenly having to change out an entire local provider at the last minute (more long stories).

Come meet up with other fellow practitioners and share stories, break bread, extend friendships and engage in new professional contacts. We are going to have a full range of speakers and will be covering a wide range of issues, from tactical to the strategic.  I’m personally excited to see the new tac-talks that are coming.

This is an event by practitioners, for practitioners. It doesn’t matter what school or group you came or work with… this is our industry’s time to come together. Mount up and come be part of the conversation this December 2nd and 3rd in Vegas!

 TO INCREASE ACUMEN, CLICK HERE!

 

~Chuck Randolph

July 2016

Intelligence Analyst – Five things your boss is thinking but may not tell you: TWO is surprising and FIVE is vital

1 – I’m also a critical thinker, I just may not use the same vocabulary as you

Hey, I may not use the same language, but I’m also analytical (I may just not realize it).  By doing operational analysis, I’m developing courses of action (COAs) and making mission assumptions based on the facts in front of me.  When on an operation or in an emergency, I’ll be using what I have gathered and developing COAs based on pre-thought scenarios and trends that are manifesting.  Just like you, I’m a critical thinker; please, remind me of that from time-to-time.

2 – I need you to help me, help you, to help me

Your request for information (RFI) process may not be the same one that I am familiar with.  I also may not fully understand how to ask for what I need or am unsure of what you can do.  Therefore, I need you to take the lead in this dance .  Show me what you’ve got and suggest we walk through the operations plan (OPLAN) together.  When we do that, listen and ask questions.  As an operator, I may not care about the form you need filled out, I do need your insight and keen eye towards pattern analysis to see something I don’t.  Honestly, I need you to be my partner and educate to develop me.

3 – Sometimes, I need you to slow down

You can get excited, I get it (and I like that about you). But, if I’m excited and your excited and we are all excited….well, I need you to be the one to slow down and make sure we are paying attention to detail and managing the little things which always come up in the form of Mr. Murphy – and his damnable law.  Offer up some advice, ensure you stuff is double-checked before you hit send and be that calming voice .  I’ve got a lot going on and sometimes I may just need to see someone being outwardly steadfast.

4 – You don’t have a crystal ball, I know that… let me know what you think anyway

I get it, you’re not 100%.  Guess what, neither am I.  I don’t need you to be all knowing (although, secretly I wish you were). I just need you to give me the best understanding you have and say the same.  If it doesn’t go down the way you describe, I may get cranky…but I don’t blame you (I’m probably blaming myself).  No one expects the black swan’s arrival, but I need you to tell me when you think conditions may be right for impending issues.

Finally, and most important…

5 – I trust you

From the mundane to the insane, you’re my go-to! I may always not say it, but you are.  I have a healthy trust in your abilities.  This is why I ask you to brief first, set the tone and put a ‘realistic’ filter on what’s happening.  The interwebs opened up a whole new meaning to the concept of ‘breaking news ‘and I can’t always be sure they affect our situation.  I know you have my back, you understand my needs, and will tell me what’s important in the din.  Because you’re intelligent, professional, curious and thoughtful… I trust you.

this is dedicated to the my favorite analysts…